Get Support
Visit the Food Bank
If you are facing food insecurity, we are here to help. Our services are free of charge and open to everyone living in Newcastle, Orono, Newtonville, Kendal, and Kirby.
Hours of Operation
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Tuesdays: 11:00 a.m. – 2:00 p.m. & 3:00 p.m. – 6:00 p.m.
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Thursdays: 11:00 a.m. – 2:00 p.m.
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If you prefer a dedicated time or want to skip the wait, you can schedule a visit.
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Book Online: Click here
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By Phone: Call us at 905-987-1418 to set a time.
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What to Expect on Your First Visit
Walking into a food bank for the first time can feel overwhelming, but our goal is to make you feel welcome and respected.
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Greeting & Registration: A volunteer will greet you, and one of our staff will assist you with the registration process and answer any questions.
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What to Bring: Please bring identification showing proof of address for every member of your household. This information is kept confidential and helps us serve you better.
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Personal Shopping: We use a “points-based” system that allows you to choose the items your family actually needs. A personal shopper will guide you through our shelves as you select several days’ worth of food and hygiene items.
Location & Contact
Address: 250 Mill St. S, Newcastle, ON L1B 1J3 We face onto Edward St., located between Mill St. and Church St.
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Phone: 905-987-1418
Have questions? Please feel free to call or email us before your visit. We are happy to walk you through the process so you feel comfortable before you arrive.